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Usage Dashboard

Track how many minutes your Digital Workers use and estimate costs.

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Accessing Usage

  1. Click Billing in navigation
  2. Select Usage

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Dashboard Metrics

Usage History dashboard showing minutes used, total calls, active agents, and call history per agent The top of the Usage page shows three summary cards for the current billing period:
MetricDescription
Minutes UsedTotal minutes consumed this billing cycle
Total CallsNumber of calls handled across all agents
Active AgentsAgents with at least one call this period
Below the summary, the Call History table lists each agent with their individual calls, showing the date/time, duration, channel, and status for every interaction.