Account Types
Not everyone uses Agntic the same way. Your account type determines what you can do, who manages your billing, and how you get started.Individual Plan
For individuals and businesses who sign up directly. Fixed monthly subscription with included minutes.
Agency Partner
For agencies and MSPs that manage AI Workforces across multiple clients. Pay-as-you-go billing.
Managed Client
For clients whose agency has set up and manages Agntic on their behalf. No direct billing.
Not sure which one you are?
I signed up on agntic.ai myself
I signed up on agntic.ai myself
You have an Individual Plan. You pay a monthly subscription that includes a set amount of minutes. You manage your own billing, plan, and Digital Workers.
My agency or partner set this up for me
My agency or partner set this up for me
You are a Managed Client. Your agency handles all billing. Contact them for account or usage questions.
I manage Agntic on behalf of multiple clients
I manage Agntic on behalf of multiple clients
You are an Agency Partner. You pay only for minutes used across all client accounts. You have access to the Reseller Portal to manage client accounts.
Individual Plan
Who it’s for: Individuals and businesses who want to recruit and manage their own AI Workforce directly. Billing model: Subscription-based. You pay a fixed monthly fee that includes a set amount of minutes. What you get:- Full self-service access: sign up and get started immediately
- Predictable monthly costs with included minutes
- Purchase extra minutes anytime if you need more than your plan includes
- Complete control over your subscription and billing
- Recruit as many Digital Workers as your plan allows
Agency Partner
Who it’s for: Agencies, MSPs, and consultants who deliver AI Workforce services to multiple clients. Billing model: Pay-as-you-go. You pay only for minutes actually consumed across all client accounts. No fixed subscription fee. Ideal for variable or high-volume usage. What you get:- A dedicated dashboard to manage all client accounts from one place
- Usage and cost visibility across your entire client portfolio
- Ability to create and manage Managed Client accounts
- Monthly invoicing consolidated across your own usage and all clients under you
- Contact us to discuss your use case
- Complete billing onboarding via the onboarding screen
- Start creating client accounts from your dashboard
Managed Client
Who it’s for: Businesses whose agency has provisioned Agntic on their behalf. Billing model: None. Your agency handles all billing. You never see invoices or usage costs from Agntic directly. What you can do:- Recruit and manage Digital Workers
- Add Work Channels (phone, email)
- View your team’s usage activity
- Invite and manage your own team members
- All billing and payment
- Account provisioning
- Usage allocation
For billing questions or account changes, contact your agency, not Agntic support directly.
Billing comparison
| Individual Plan | Agency Partner | Managed Client | |
|---|---|---|---|
| Billing model | Subscription | Pay-as-you-go | None (agency pays) |
| Monthly cost | Fixed fee + included minutes | Minutes consumed only | N/A |
| Extra minutes | Purchase anytime from dashboard | Billed automatically | N/A |
| Best for | Predictable usage | Variable or high volume | Agency-managed clients |
| Who pays Agntic | You | You (for all clients) | Your agency |
How accounts relate to each other
Switching account types
| From | To | How |
|---|---|---|
| Individual Plan | Agency Partner | Contact us |
| Managed Client | Individual Plan | Ask your agency to release your account, then sign up fresh |
| Agency Partner | Individual Plan | Contact us (affects all managed clients) |
Related
- Usage & Billing: How minutes and costs work
- Get Started (Individual Plan): If you signed up directly
- Get Started (Agency Partner): If you manage client accounts
- Get Started (Managed Client): If your agency set this up